New York City stood out among the Top 25 Markets with the highest occupancy level at 86.6%, only a slight decrease of 0.5% from the previous year. – Image Credit Unsplash+    U.S. hotel occupancy experienced a decline for the seventh consecutive month in September 2025, with a notable decrease in key performance metrics. […]

Image Credit Business Travel Show America    The corporate travel sector is increasingly integrating artificial intelligence (AI) into its operations, with 75% of industry professionals acknowledging its use. However, successful implementation remains a challenge, as highlighted by industry experts during a recent panel discussion. The corporate travel industry is actively embracing artificial intelligence (AI) technologies. At […]

Rendering of the InterContinental Residences Bangkok Asoke – Image Credit IHG Hotels & Resorts    IHG Hotels & Resorts plans to open its first standalone InterContinental branded residences in Bangkok by 2029, featuring 88 residential units. IHG Hotels & Resorts has announced an agreement with CG Capital to develop the InterContinental Residences Bangkok Asoke, marking the […]

Waldorf Astoria Helsinki – Image Credit Hilton    Waldorf Astoria Helsinki – Image Credit Hilton    Waldorf Astoria Helsinki – Image Credit Hilton    Waldorf Astoria has opened a hotel in Helsinki, marking its first entry into the Nordic region. Waldorf Astoria has launched its first hotel in the Nordic region with the opening of Waldorf Astoria Helsinki. […]

Guerlain Spa at the Waldorf Astoria New York – Image Credit Hilton    The Waldorf Astoria New York has opened the Guerlain Wellness Spa, spanning 22,000 square feet, marking it as the largest Guerlain spa globally. The Waldorf Astoria New York has announced the opening of the Guerlain Wellness Spa, a new facility managed by Trilogy […]

The Hotel KPIs You Need to Track: A Guide to Data-Driven Success – Image Credit Unsplash+    In today’s competitive hospitality landscape, running a successful hotel is more than just providing a comfortable bed and a friendly smile. It’s about making smarter, faster, and more strategic decisions. To do that, you need to speak the language […]

AI Cuts Acquisitions Costs 19% Amidst Soaring Media Spend, According to Cendyn’s Hotel Digital Marketing Performance Index – Image Credit Cendyn    Asian boutique hotel group marks decade with investment in direct booking strategy Cendyn, a global integrated hotel technology and services company, is delighted to announce that Noku Hotels is investing in its direct booking […]

Insights from Michael Grove, CEO of HotStats – as shared in conversation with HOSPA CEO Jane Pendlebury. Known for pairing candour with data-driven clarity, the HotStats CEO recently unpacked the latest profitability trends shaping the UK and European markets — and the results were anything but comforting. “It’s not that sweet at the moment,” he […]

STR Weekly Insights: U.S. Hotel Industry Sees First RevPAR Growth Since August Amidst Global Gains – Image Credit CoStar    U.S. Hotel Industry Overview For the week ending 11 October 2025, the U.S. hotel industry witnessed a notable increase in the average daily rate (ADR) and revenue per available room (RevPAR), marking a positive shift in […]

Of the many TMG solutions, your Reputation Influence strategy (also known as our “post-stay survey”) is the hidden gem of TMG Reputation Management strategies. Designed to keep negative comments private and redirect positive feedback to public third-party sites, if used correctly, this solution is a game-changer for making a positive impact on your OTA scores. […]