ECHO Suites Extended Stay by Wyndham hotel in Sterling, Virginia – Image Credit Wyndham Sandpiper, LLC has opened an ECHO Suites Extended Stay by Wyndham in Sterling, Virginia, marking the third ECHO Suite property in its portfolio. Sandpiper, LLC has announced the opening of a new ECHO Suites Extended Stay by Wyndham hotel in Sterling, […]
In a fast-paced, people-driven industry like hospitality, hiring mistakes can be costly. Whether you’re running a hotel, managing a senior living community, or operating a high-volume restaurant, one misstep in your hiring process can mean lower morale, higher turnover, and even lost revenue. Beyond just filling roles, smart hiring builds the foundation for a consistent […]
When Technology Undermines Hospitality – By Mandy Murry – Image Credit Unsplash+ In the summer of 2025, traveling on business, I checked into a U.S. boutique hotel that promised cutting-edge hospitality: a 100% automated operation. No front desk, no humans – just email confirmations, entry codes, text messages, and chatbots. What could possibly go wrong? […]
Leeds Castle in Kent has opened its latest family accommodation, Knights’ Retreat, a collection of eight themed lodges set within the castle’s 500-acre estate. Open year-round, the lodges are designed to “capture the imagination of both children and adults”, drawing inspiration from mythical creatures such as the Basilisk, Minotaur and Gryphon. Each lodge accommodates four […]
Chain Scale Hopscotch: Benefits and Challenges of Moving up and Down – Image Credit Unsplash Are there any advantages to moving up or down on the chain scales? Absolutely, say industry experts. Any hotel chain knows of the existence of the chain scale, a ranking system based on hotels’ average daily rate and the number […]
Clermont Hotel Group has agreed a long-term partnership with Gordon Ramsay Restaurants Global to open branded dining concepts across its London hotels. The deal will see the hotel group, which operates a portfolio of sites in the capital, introduce several of the celebrity chef’s restaurant formats for the first time in the London hotel market. […]
Jorge Madrigal – Image Credit Hilton Hilton Cabana Miami Beach Resort has appointed Jorge Madrigal as its new general manager following a recent renovation. Hilton Cabana Miami Beach Resort has named Jorge Madrigal as its new general manager. Madrigal will be responsible for overseeing the resort’s operations, including guest services, staff management, and strategic planning. […]
DoubleTree by Hilton London – Tower of London has completed a multi-million pound refurbishment project covering 201 guest rooms across three floors. The investment introduces two new categories – Tower Deluxe and Tower Executive – located on the sixth, seventh and eighth floors. The naming reflects the hotel’s proximity to the Tower of London. The […]
Cactus Moon Lodge – Image Credit Delaware North Delaware North has acquired Cactus Moon Lodge, a special-event venue near Austin, Texas, with plans for further development. Delaware North has completed the acquisition of Cactus Moon Lodge, a resort-style venue situated near Austin, Texas. The property spans 22 acres in the Texas Hill Country, approximately 5 […]
Old Course Hotel in St Andrews is to launch a chef series at its Road Hole Restaurant, beginning in November with a guest appearance from Alex Dilling from Hotel Café Royal. The series aims to showcase local produce alongside international culinary expertise. Dilling, who holds two Michelin stars, will cook at the restaurant on 1 […]
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