AI Voice Agents: What They Are and How They Are Fixing Travel Bottlenecks – By Duane Overgaard – Image Credit DerbySoft It’s Monday morning, and your desk already tells a familiar story: unconfirmed hotel bookings piling up, payment issues needing urgent attention, and weekend requests spanning three time zones. Your phone won’t stop ringing, your […]
McKeever Hotels has appointed Stella Grant as group procurement manager in a newly created role aimed at streamlining purchasing across its seven properties. The position will oversee, align and optimise the buying process and lead the implementation of a local sourcing policy. According to McKeever Hotels, the policy forms a “core part” of the group’s […]
Image Credit Henn-na Hotel/Booking.com Jason Nelson, a reporter at Decrypt, writes that while hotels are increasingly adopting humanoid robots to enhance service efficiency, the technology elicits mixed reactions from guests, with some embracing the novelty and others disturbed by the human-like machines. The hospitality industry is witnessing a technological transformation with the integration of humanoid […]
The Short-Term Rental Guide to Property Management Systems – By Jonathan Gough – Image Credit Lighthouse As a short-term rental owner or manager, you’re likely juggling an array of tasks on a daily basis, from coordinating bookings across various platforms to managing guest communications, optimizing pricing, and ensuring seamless operations. The demands on your time […]
Whether you’re planning a corporate outing, family reunion, or group getaway, Wiley E. Waters offers fully customizable rafting trips for groups of 5 to 100+ guests. Their seasoned team will handle all the logistics, from gear to group coordination, so your team can unplug, bond, and thrive in the great outdoors. It’s a refreshing alternative […]
Tripadvisor Just Turned Its User Reviews Into a New Brand With a Whole Lot to Say – Image Credit TripAdvisor Excerpt from Fast Company The online travel company is using actual vacation photos and text from real trip reviews to inspire future bookings. Tripadvisor is hoping a brighter green and accompanying brand refresh will inspire […]
European Accommodations Industry Maintains Optimism Optimistic Despite Staffing and Tech Hurdles – Image Credit Booking.com
63% of European accommodations expect positive business development in the coming six months. 62% plan to maintain existing levels of investment
47% of European accommodations cite a lack of necessary skills or experience as a core barrier to […]
Rendering of the upcoming Scandic Hotel in Hamburg, Germany – Image Credit Scandic Scandic Hotels Group has signed a lease agreement to open a new hotel in Hamburg, Germany, scheduled for completion in 2030. Scandic Hotels Group has announced plans to expand its presence in Germany by opening a new hotel in Hamburg. The hotel […]
What Recent Hurricanes Taught Us About Emergency Response and Readiness – By Tyler Williams – Image Credit Kings III The 2024 hurricane season delivered more than high winds and heavy rain. It exposed critical safety gaps in how residential communities and commercial properties prepare for and respond to emergencies. Two major hurricanes, Milton and Helene, […]
Balancing the Scales: How the Tourism Industry is Tackling Overcrowding – Image Credit Unsplash As global tourism rebounds, managing overcrowding at major attractions becomes crucial, with dynamic pricing and data analytics emerging as key strategies. The resurgence of global tourism post-pandemic has brought with it a pressing challenge: overcrowding at major attractions. As cities and […]
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