Image Credit Smart Hotel Manager    Smart Hotel Manager, a technology company focused on modernizing hotel safety operations, is working with Remington Hospitality to advance its Live Safety platform. The collaboration reflects a shared commitment to embedding real-time preparedness into the fabric of daily hotel operations. Seven Remington properties deployed Smart Hotel Manager’s Live Safety platform […]

Global Business Travel Faces Decline Amid U.S. Policy Changes – Image Credit Unsplash+    The Global Business Travel Association’s latest poll reveals a decline in business travel optimism for 2025, driven by U.S. government actions affecting travel volume, spending, and revenue. The Global Business Travel Association (GBTA) recently released a poll highlighting the ongoing impact of […]

Image Credit FlightHub    Despite economic challenges, Canadians are finding innovative ways to maintain their travel habits, emphasizing flexibility and financial planning. In a world marked by economic uncertainties and shifting global dynamics, Canadians are demonstrating resilience in maintaining their travel habits. A recent survey conducted by Arlington Research for FlightHub sheds light on how Canadians […]

Image Credit Accenture    Generative AI is transforming consumer-brand relationships by becoming a trusted companion and advisor, prompting brands to adapt and maintain relevance while building loyalty. AI is evolving from a useful tool to a trusted guide, loyal companion and personal shopper. This shift is pushing brands to rethink how they show up […]

Hyatt Vacation Club at Desert Oasis – Image Credit Hyatt    Timeshare occupancy rates reached 80% in 2024, surpassing hotel occupancy at 63%. Timeshare rentals generated $3.2 billion in 2024, driven by high demand for domestic travel. A recent report from the American Resort Development Association (ARDA) reveals that timeshare occupancy rates surpassed […]

IHG to Open Crowne Plaza Hotel in Madinah in 2026 – Image Credit IHG Hotels & Resorts    IHG Hotels & Resorts has signed an agreement to open Crowne Plaza Madinah Al Haramain in partnership with Arbah Tayba Real Estate Company. The 383-room hotel is scheduled to open in 2026 and will be located opposite the […]

Winning the Click: Best Practices for Hoteliers to Design Irresistible Display Ads – Image Credit Cendyn    In today’s digital world, your potential guests are just a click away, but so is every other hotel. With travelers being bombarded by distractions across the web, your hotel display ads need more than just beautiful photos and a […]

Cardiff Hotels See Rate Surge Amid Oasis Reunion Tour, Occupancy Growth Lags – Image Credit Unsplash+    The Oasis reunion tour in Cardiff significantly boosted hotel room rates, though occupancy growth remained modest due to the market’s small size. On July 4, 2023, Cardiff welcomed the return of the iconic band Oasis as they launched their […]

The recently sold Candlewood Suites Jacksonville-Mayport, FL – Image Credit IHG Hotels & Resorts    Hotel transactions under $50 million are leading the U.S. market, driven by economic factors and investor strategies. In a recent article, Bryan Wroten of CoStar writes that the U.S. hotel transaction market has seen a notable trend in 2025, with deals […]

Can AI Fix What’s Wrong With Customer Service? – Image Credit Unsplash+    Wharton’s Christian Terwiesch talks about the tension between human and AI-powered customer service and why there’s a trade-off between cost and quality. Everyone has a customer service horror story, and it usually involves a frustrating interaction with an employee or agent. “Let’s acknowledge […]