South America’s Hotel Surge: A 2025 Performance Overview – Image Credit Unsplash+    Hotel performance across the Americas in May 2025 showed significant growth, particularly in South America, driven by increased leisure and corporate demand, large concerts, and economic factors such as exchange rates and inflation. According to an analysis by STR, the hotel industry across […]

MMGY Survey Highlights Shifts in American Travel Trends Amid Economic Challenges – Image Credit MMGY    MMGY’s latest report indicates a shift in American travel habits, with increased road trips and AI usage amid economic uncertainties. MMGY has released its 2025 “Summer Edition” of the Portrait of American Travelers report, providing insights into how U.S. travelers […]

Hilton Expands Florida Presence with 500th Hotel Opening – Image Credit Hilton    Hilton has surpassed 500 hotels in Florida, with nearly 140 additional properties in development, focusing on lifestyle brands. Hilton has announced it has surpassed 500 operational hotels in Florida, marking a significant expansion in the state. This growth is supported by the company’s […]

Rendering of the Kimpton Bali Ubud Hotel – Image Credit IHG Hotels & Resorts    IHG Hotels & Resorts has signed a management agreement to open the first Kimpton hotel in Indonesia, located in Ubud, Bali, by early 2026. IHG Hotels & Resorts has announced plans to introduce the Kimpton brand to Indonesia with the opening […]

Hotel SEO: How To Attract More Group Business With Your Online Presence – By Heather Apse – Image Credit Tripleseat    In today’s digital-first world, a strong online presence isn’t optional—it’s essential. For hotels looking to grow more group business, mastering Search Engine Optimization (SEO) is no longer just a strategy—it’s a must. Here’s why it […]

U.S. Hotel Industry Sees Record July 4 Room Demand Despite Occupancy Challenges – Image Credit Unsplash    The U.S. hotel industry experienced record room demand during the Fourth of July holiday, despite challenges in occupancy rates due to supply growth. The Fourth of July holiday serves as a critical barometer for leisure travel and lodging demand […]

Doug Kennedy’s Next Staff Training Webcast: 10 Practical Action Steps For Securing More Direct Voice Reservations – Image Credit Kennedy Training Network    Visit Sponsored By Travel Outlook and Track Hospitality Software  Register your team and participate live, or view the recording, of Doug Kennedy’s next 40-minute training webcast scheduled for Monday, July 21, at Noon […]

Las Vegas faced the steepest declines, with occupancy dropping 16.8% to 66.7%, ADR falling 14.3% to $154.16, and RevPAR plummeting 28.7% to $102.75. – Image Credit Unsplash    The U.S. hotel industry experienced a decline in key performance metrics for the week ending July 5, 2025, compared to the same period in 2024. St. […]

Ensuring Data Privacy and Compliance in Hospitality CX Platforms – Image Credit TrustYou    It’s no secret that great guest experiences are paramount to a hotel’s success. Which is why understanding your customers’ needs, responding to feedback instantly, and fostering a stellar review profile are critical. After all, 76 % of travelers say they’d pay more for […]

Sak Capital Partners to Develop REVERB by Hard Rock Hotel in Florence, AL – Image Credit Hard Rock    Hard Rock International has announced a partnership with Sak Capital Partners for the development of a new REVERB by Hard Rock hotel in Florence, Alabama. This project is part of Hard Rock’s expansion of its REVERB brand, […]