Frank Veenstra – Image Credit Kempinski    Kempinski Hotels has appointed Frank Veenstra as Chief Development Officer to oversee the company’s growth strategy. Kempinski Hotels has announced the appointment of Frank Veenstra as Chief Development Officer, tasking him with helping to shape the brand’s next phase as Kempinski continues to move into the ultra-luxury segment. Veenstra […]

Royalton Riviera Cancun Resort – Image Credit Royalton Resorts    THE CHALLENGE Royalton Resorts, with properties throughout Mexico and the Caribbean, had two simple and straightforward goals for Black Friday: Goal 1: Increase traffic Goal 2: Increase bookings If Royalton could align their offerings and advertising with these high-traffic shopping periods, they hoped […]

Horwath HTL Report – New Zealand Hotel Performance Focus August 2025 – Image Credit Horwath HTL    Positive news for hotel owners and operators: In August, RevPAR showed a welcome increase, along with the first year-on-year monthly rise in occupancy for 2025. New Zealand’s hotel sector saw some positive momentum in August 2025, marking the first […]

Rendering of a guest room at Crowne Plaza Paris – Marne-la-Vallée – Image Credit IHG Hotels & Resorts    IHG Hotels & Resorts has announced the signing of Crowne Plaza Paris – Marne-la-Vallée, a 250-room hotel expected to open in the second half of 2026. IHG Hotels & Resorts has signed an agreement to open a […]

JW Marriott Reston Station – Image Credit Marriott International    JW Marriott has opened a 247-room hotel at Reston Station in Virginia, marking the brand’s first property in the state. JW Marriott has announced the opening of its new hotel at Reston Station, a mixed-use development in Reston, Virginia. The hotel offers 247 guest rooms, including […]

AI is Only As Smart As Your Data: 5 Steps to Clean Up Your Hospitality CRM Before You Automate – By Heather Apse – Image Credit Tripleseat    We’ve all been there. You’re juggling a packed floor, an overflowing inbox of event inquiries, and trying to remember which regular guest loves that corner table. The promise […]

Avi Phookan – Image Credit Four Seasons Hotels    Four Seasons Resort Nevis has appointed Avi Phookan as the new General Manager, effective immediately. Four Seasons Resort Nevis has announced the appointment of Avi Phookan as its new General Manager. Phookan, who previously served as General Manager at Four Seasons Resort Lanai in Hawaii, brings over […]

Westin Tampa Waterside Hotel – Image Credit Marriott International    Rockpoint, a private equity firm specializing in real estate, and Newbond Holdings, a real estate investment and operating platform, have announced the acquisition of the Westin Tampa Waterside. The hotel is situated on a 1.5-acre property on Harbour Island, within the downtown Tampa waterfront community. The […]

Renaissance Hotel in Nashville, Tennessee – Image Credit Marriott International    Ashford Hospitality Trust, Inc. (NYSE: AHT) today announced that it has closed on the refinancing of the mortgage loan for the 673-room Renaissance Hotel in Nashville, Tennessee. The new, non-recourse loan has a balance of $218.1 million, and has a two-year term with three one-year […]