Guest Segmentation is Failing Hotels: 5 Ways to Do Better With Available Data – Image Credit Cendyn   Breaking down your audience into different segments with specific messages and offers drives engagement, clicks, and bookings. Yet many hotels are still blanket sending the same messages to their entire database. And it’s just not working. Segmentation can […]
For event managers dedicated to elevating their venues and driving tangible success, EventCamp 2025 stands out as an essential industry gathering. This isn’t just another conference; it’s a carefully curated experience designed to provide hospitality professionals with the high-level insights, actionable strategies, and vital connections needed to excel in a competitive landscape.
Scheduled […]
The hospitality industry thrives on exceptional service, operational efficiency, and creating memorable guest experiences. As an executive search firm specializing in hospitality, Horizon Hospitality has unique insight into what employers seek in top-tier candidates. Whether you’re a seasoned professional or aspiring to break into the field, understanding these key attributes can give you an edge. […]
HSMAI Europe’s Hospitality’s Leading Voices Series – Christophe Laure, General Manager of the InterContinental Paris Le Grand and Regional Director for IHG Southern Europe – Image Credit HSMAI Europe   This Month’s Game-Changer: Christophe Laure, General Manager of the InterContinental Paris Le Grand and Regional Director for IHG Southern Europe. With over three decades of international […]
Member engagement is the cornerstone of a thriving private club. Whether you manage a country club, golf club, yacht club, or senior living community, offering dynamic and well-curated events can significantly boost member satisfaction and retention. Below are innovative event programming ideas designed to create memorable experiences and reinforce long-term loyalty. Themed Dining Experiences Members […]
The St. Regis Papagayo – Image Credit Marriott International   The St. Regis Papagayo – Image Credit Marriott International   The St. Regis Papagayo – Image Credit Marriott International   Marriott International, Inc. (Nasdaq: MAR) announced today a signed agreement with Solana PA, S.R.L. to debut the iconic St. Regis Hotels & Resorts brand in Costa Rica. The […]
Hiring in the hospitality industry is highly competitive, and attracting top talent requires more than just posting a job opening. Creating a positive hiring experience can set your business apart and ensure you secure the best candidates for your restaurant, hotel, senior living facility, or other hospitality business. Here’s how you can optimize your hiring […]
Guestroom at the Tropicana Atlantic City Solana Tower   Tropicana Atlantic City is set to enhance its guest experience by unveiling the revamped Solana Tower. The resort’s west wing will see a transformative overhaul, with the project commencing later this year and slated for debut in early 2026. The Solana Tower will feature 604 reimagined rooms […]
The hospitality industry is one of the most diverse career fields, offering exciting opportunities across hotels, restaurants, private clubs, senior living communities, and entertainment venues. Whether you enjoy creating memorable guest experiences, managing operations, or leading teams, there is a career path suited to your skills and interests. Here are some of the most rewarding […]
Celebrate Valentine’s Day with an unforgettable getaway at Couples Resorts in Jamaica. Renowned for their all-inclusive luxury experiences, these resorts offer the perfect setting for romance. All-Inclusive Luxury At Couples Resorts, everything is designed to provide you with a seamless romantic escape. Enjoy 24-hour gourmet dining, unlimited premium wines and cocktails, and a customized in-room […]
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution
