Scott Ward – Image Credit Hilton    Scott Ward, a hospitality veteran with more than three decades of experience in the industry, has been named the new General Manager of Signia by Hilton Atlanta.  Ward’s industry experience is extensive and varied. His most recent role saw him manage Hilton Tampa Downtown and Embassy Suites by Hilton […]

Travel in Great Britain and Ireland: What Hoteliers Should Know – Image Credit Lighthouse    Great Britain and Ireland have long attracted travelers with their temperate climate, rich history, and diverse cultural heritage. From the Highlands of Scotland to the coastal towns of Ireland, this region offers visitors a unique blend of rustic charm, historic cities, […]

From Search Engines to AI: The Transformation of Travel Booking Unveiled at Google I/O 2025 – Image Credit Google    The primary focus during Google’s I/O developer conference was the shift towards an artificial intelligence (AI)-enabled future, particularly in the travel industry. The rise of the Gemini app, with over 400 million users and 7 million […]

Houston NASA Clear Lake Hotel – Image Credit Hilton    Ashford Hospitality Trust plans to sell the 242-room Hilton Houston NASA Clear Lake for $27 million. The scheduled completion of the sale is set for June 2025, subject to standard closing conditions. Ashford Hospitality Trust Inc. has signed an agreement to sell the […]

Leveraging Generative AI to Minimize Toil and Increase Joy – Image Credit Unsplash+    The HSMAI Foundation recently published a report, The State of Generative AI in Talent Management for Hotel Sales, Marketing, and Revenue Management, exploring the impact of generative AI on various facets of talent management, particularly focusing on the domains of hotel sales, marketing, and […]

DoubleTree by Hilton Tokyo Ariake – Image Credit Hilton    DoubleTree by Hilton has reached two significant milestones: the opening of its 700th hotel and expansion into its 60th country and territory. The brand’s growth over the past year has included notable firsts in Nice, Laos, the Azores Islands, and Malta. DoubleTree by Hilton has announced […]

U.K. Inflation Hike ‘Unsurprising’ Given April Cost Increases – Image Credit UKHospitality    UKHospitality said that ‘unsustainable’ pressure on businesses would inevitably see prices continue to rise. Today, the ONS announced that inflation rose to 3.5% in April, a significant increase from 2.6% in March. The figures are the first to reflect the significant cost […]

Guest Segmentation is Failing Hotels: 5 Ways to Do Better With Available Data – Image Credit Cendyn    Breaking down your audience into different segments with specific messages and offers drives engagement, clicks, and bookings. Yet many hotels are still blanket sending the same messages to their entire database. And it’s just not working. Segmentation can […]

For event managers dedicated to elevating their venues and driving tangible success, EventCamp 2025 stands out as an essential industry gathering. This isn’t just another conference; it’s a carefully curated experience designed to provide hospitality professionals with the high-level insights, actionable strategies, and vital connections needed to excel in a competitive landscape. Scheduled […]

HSMAI Europe’s Hospitality’s Leading Voices Series – Christophe Laure, General Manager of the InterContinental Paris Le Grand and Regional Director for IHG Southern Europe – Image Credit HSMAI Europe    This Month’s Game-Changer: Christophe Laure, General Manager of the InterContinental Paris Le Grand and Regional Director for IHG Southern Europe. With over three decades of international […]