Image Credit Flexkeeping    Mews has announced the acquisition of Flexkeeping, a hotel operations platform specializing in housekeeping automation. This acquisition aims to integrate Flexkeeping’s tools into Mews’ existing hospitality management system, providing a unified platform for hotel operations. Flexkeeping, established in 2012, offers automation and scheduling tools for hotel housekeeping teams. Its features include automated […]

Brandt Niehaus, President of Huff, Niehaus & Associates, Inc. – Image Credit Hotel Brokers International    Huff, Niehaus & Associates, Inc. is proud to celebrate its 50th anniversary in 2025, marking five decades of service to the hospitality real estate industry. The company was founded in 1975 as Dial-Huff & Associates, Inc., specializing in the sale […]

Park Hyatt Toronto – Image Credit Hyatt    Hyatt Hotels Corporation has announced the expansion of its Park Hyatt brand with recent and upcoming openings in several global locations, including Johannesburg, Kuala Lumpur, Los Cabos, and Tokyo. Hyatt Hotels Corporation has outlined its expansion plans for the Park Hyatt brand, marking significant growth with the addition […]

Customer Journey Mapping for Hotels: Supercharge Your Marketing – Image Credit TravelBoom Marketing    Understanding the complete path a guest takes from discovering your property to becoming a loyal advocate is essential to creating a hotel marketing strategy that drives direct bookings. The process of customer journey mapping for hotels identifies friction points, optimizes touchpoints, and […]

Image Credit Huafa Snow Bonski    Huafa Snow Bonski will open a ski dome in Shenzhen on September 29, featuring five ski slopes and a 4,000-square-meter Ice & Snow Wonderland. Huafa Snow Bonski is set to open a new ski dome in Shenzhen on September 29. The facility spans 100,000 square meters and includes five ski […]

Chris Garland – Image Credit HFTP    Garland was selected for his role in guiding hotel finance reporting and best practices through HFTP leadership roles. Christopher Garland was selected as the 2025 Hospitality Financial and Technology Professionals (HFTP) Paragon Award recipient for his significant contribution in guiding industry professionals in financial reporting for hotel companies through leadership […]

From Booking to Post-Stay: Optimizing the Guest Journey in Hospitality with AI – Image Credit TrustYou    In hospitality, success depends on a lot more than just booking and filling rooms. It’s about crafting high-impact experiences at every step of the hotel customer journey. From the first moment a traveler considers your property to the time […]

Till Klauss – Image Credit Four Seasons Hotels    Four Seasons Hotel Amman has appointed Till Klauss as the new General Manager of its 192-room property in Amman, Jordan. Four Seasons Hotel Amman has announced the appointment of Till Klauss as General Manager. Klauss will oversee operations at the 192-room hotel located in the capital city […]

Making Sense of Hotel Real Estate: Who Owns What, and Why It Matters – Image Credit Unsplash    Imagine stepping into a glass-fronted lobby in Dubai. The air is scented with jasmine, soft music plays in the background, and the view stretches across an infinity pool that seems to spill into the desert. To you, this […]

Middle East Hotels Thrive in August: RevPAR Surges Amid Supply Slowdown – Image Credit CoStar    Despite the intense summer heat, hotel performance across the six Gulf Cooperation Council (GCC) countries—Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the United Arab Emirates—has shown remarkable improvement. In August, revenue per available room (RevPAR) increased by 11.7% year-over-year, driven […]