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How Fostering ‘Room Ownership’ Can Boost Guest Loyalty

Cornell Report: How Fostering ‘Room Ownership’ Can Boost Guest Loyalty – Image Credit Unsplash+    A study recently published in the Cornell Hospitality Quarterly suggests a novel strategic lever: psychological ownership. In this research brief, we present the theoretical grounding of psychological ownership, summarize the empirical findings, and translate the insights into actionable strategies. One goal […]
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AA unveils shortlists for Hospitality Awards 2025

The AA has unveiled the shortlists for eight major categories for its annual Hospitality Awards, set to take place on 22 September at the JW Marriott Grosvenor House, London. These include shortlists for the AA Sustainable Award, AA Restaurant Team Award, AA Spa Hotel of the Year, and AA Housekeeper of the Year.  In addition, […]
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Village Hotel Club acquires new site in Sheffield

Village Hotel Club has announced that it has acquired the former DoubleTree by Hilton Sheffield Park on Chesterfield Road South, Sheffield. The company plans to undertake a multi-million-pound investment and renovation. The site will remain closed whilst this extensive renovation project takes place. The deal marks Village’s first ever location in Sheffield and follows its […]
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Marriott Q2 RevPAR rises 1.5% due to strong global markets

Marriott International has reported a 1.5% rise in global RevPAR for the second quarter of 2025, driven by continued strength in international markets. The hotel group said RevPAR rose 5.3% outside the US and Canada, where domestic performance was flat compared to the same period last year. Adjusted EBITDA climbed 7% to $1.42bn (£1.05bn), while […]
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Airbnb Q2 revenues surge 13% to $3.1bn

Airbnb has seen a 13% increase in its second-quarter revenues year on year to $3.1bn (£2.4bn), driven by higher nights stayed, a small increase in average daily rates and the timing of Easter. The company stated that despite global economic uncertainty early in the quarter, travel demand picked up and nights booked accelerated from April […]
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