Google Ads Representatives: How to Handle Calls & Emails | UP Skip to content caret-left News & Insights How to Handle Unsolicited Calls and Emails From Google Ads Representatives Have you ever received an urgent phone call or email from someone claiming to be a Google representative? Phrases like “critical issues,” “poor performance,” or “don’t […]

Aimbridge Hospitality EMEA has reported a 4.7% increase in total revenue and 4.8% year-on-year increase in revenue per available room (RevPAR) in the first half of 2026, exceeding market benchmarks. Aimbridge said that alongside this, it has prioritised maintaining room rates over increasing occupancy this year, while its energy purchasing strategy has helped mitigate the […]

Casa Hotel in Chesterfield has received the Green Meetings Bronze Award from Green Tourism following an independent assessment of its practices across corporate events. The four-star venue provides 11 meeting spaces accommodating between two and 280 delegates, along with 100 bedrooms, audiovisual equipment and electric vehicle charging points. Story Stream More on Sustainability The hotel […]

Kerridge’s Bar and Grill at Corinthia London is to close on 2 August 2026 for a major redesign that will add a dedicated bar and create a more intimate dining space, the hotel has announced. The venue, which was launched in 2018 by chef Tom Kerridge and the hotel, will reopen in early September following […]

Travelodge has opened a 73-room hotel in Wakefield city centre, the first in its estate to trial a new self-service food and beverage concept. The opening marks the budget hotel operator’s third property in the Wakefield area and its 21st in the wider region. The company said it has taken a new 25-year lease on […]

Holistic and recovery group Siro Hotels has appointed fitness entrepreneur Kayla Itsines and former Major League Baseball (MLB) player Jason Heyward as its newest global ambassadors, supporting its strategy to expand its portfolio of wellness-focused hotels. SIRO said Itsines will develop digital content focused on strength, recovery, longevity and sustainable habits. The partnership will also […]

Whitbread is set to close all 106 Beefeater and 89 Brewers Fayre sites across the UK in early September as part of a major business overhaul. The restructuring will result in around 3,800 job losses across the UK and Ireland to secure £250m in cost savings over the next five years. All 89 Brewers Fayre […]

I recently took a group of Les Roches students to visit a Marbella aparthotel. The GM walked us through his property, explained his guest profile and then said something that stopped us: “We don’t have ‘just’ operational departments anymore. We have a guest team.” He was not being philosophical. He was being practical. His property […]

IHG Hotels and Resorts has signed an agreement with owner Chok Deesuk to convert a 158-room hotel in Krabi, Thailand. The property will open under the Holiday Inn Express brand by the end of 2026 following a full rebranding process. The hotel is located in Ao Nang, 1km from the beach and approximately 40 minutes […]

Whitbread has appointed Land Securities chief executive Mark Allan as an independent non-executive director, effective from 1 October 2026. Allan, who is chief executive of Land Securities Group, will also join the company’s Audit Committee and Nomination Committee when he takes up the role. Story Stream More on Whitbread He has led Land Securities since […]